Need Help Setting Up VPN Lightning?

Select the Learn More button below to access our database of tutorial videos and instructional guides on setting up VPN Lightning on all your devices.

Having Trouble Using VPN Lightning?

Select the Learn More button below to access our database of tutorial videos and instructional guides on how-to use VPN Lightning for all your devices.

Need Help Setting Up VPN Lightning?

Select the Learn More button below to access our database of tutorial videos and instructional guides on setting up VPN Lightning on all your devices.

Having Trouble Using VPN Lightning?

Select the Learn More button below to access our database of tutorial videos and instructional guides on how-to use VPN Lightning for all your devices.

Billing FAQ

  • 30-Day Money Back Guarantee
  • You receive full access to all our servers
  • Install our VPN Lightning app on all your devices you want protected
  • Secure up to 5 Devices at the same time
  • Simple to follow and use how to guides and videos
  • Online Chat Support
  • Hassle Free Automatic Billing

Please check your spam / junk mail folder. If you do not see our email with subject line: Thank You for Purchasing VPN Lightning. You can contact us at [email protected] for further assistance.

Currently, we accept PayPal, All Major Credit Cards and Cryptocurrency.

We offer a 30-day money back guarantee policy on your initial payment. A refund is eligible only if the payment was made no longer than 30 days prior to your purchase date. We do not grant refunds for recurring subscription payments if you cancel the Services after the renewal, unless applicable law provides otherwise.

No, you only pay the amount posted on our website at the time of your ordered.

Simply login to your My Account using the email and password you created when you first registered for service. You will be redirected to your Subscription Summary page. There you will find when your next payment is due.

To reactivate your subscription, you just login to your My Account using the email and password you created when you first registered for service. Then complete the checkout process until you complete your order. Your services will then be restored.

To cancel you just login to your My Account using the email and password you created when you first registered for service. Then click the red Cancel Service button. Your service will remain one until the last day of current subscription and will not renew thereafter.

Additional FAQ

There are many advantages to using a VPN like VPN Lightning. The number one reason is to secure what you send and receive over the internet.  For example, do you make any payments or purchases over the internet? Do you login to your bank account? If so, then you should seriously consider using a VPN service as it will protect your social security number, credit card information, banking credentials, medical records, etc. from Cybercriminals who may use this information to make online purchases for themselves, obtain credit cards in your name, and much more. With VPN Lightning you no longer need to be concerned about these security risks while online.

VPN Lightning is a Virtual Private Network, which functions by utilizing an advanced encryption that grants communication of data to remain anonymous and secure between two or more parties. In simple terms, image you and someone else come up with your own language that only you two can understand. This is what a VPN does so others such as Cybercriminals, your Internet Provider, Big Tech and Government are unable to interpret what you are doing online. A VPN Lightning also does not use your IP Address, so it keeps your physical location secure. Nowadays, it does not matter why you are online. Without the correct protection, your front door is always left open. With VPN Lighting’s secured VPN service, you will always remain secure and safe.

Encryptions are Binary codes and the longer the binary key length is, the stronger the encryption. Binary code consists in either numbers 0 or 1 and if each bit of data has these two possible values, then a key with 128 binary digits (128-bit) can have 2,128 possible combinations, which would take something like 1,022 years to check every possible key. Consider 256-bit keys, then, and the result is the impenetrable encryption.

Encryption is the core component used by VPNs to keep internet users secure from Hackers and Cybercriminals from stealing your personal information, credit cards, banking credentials, etc. or Internet Service Providers and Big Tech Corporations from selling your online activity to 3rd party companies for profit or Governments restricting or censoring the information you are trying to access online. The stronger the Encryption the better you are secure and anonymous. VPN Lightning uses AES-256 which is considered to be unbreakable to this date and is used by the U.S. government, military and banks to encrypt its communications.

Virtual private networks are some of the most secure forms of data transmission available in the modern world. The strength of a VPN lies in the encryption levels used anytime data is sent and received. This then prevents any third party from intersecting and analyzing what you are doing online. VPN Lightning uses AES-256 which is considered to be unbreakable to this date and is used by the U.S. government, military and banks to encrypt its communications.

No, it will not, it is recommended to use a Virus and Malware protection software to this type of protection. In fact, it is strongly recommended to use Both VPN Lightning and an antivirus, especially on computers. This ensures you are secure and anonymous while online and protects you against malware, spyware or viruses.

Using any VPN makes you secure, however anything online can be hacked, by using VPN Lightning the risks of being hacked is greatly reduced. Therefore, it is strongly recommended to always use a VPN when you connect your devices to the internet. With VPN Lightning our number one focus, is your security and privacy and is why we use AES-256 which is considered unbreakable to this date and is used by the U.S. government, military and banks to encrypt its communications.

This answer is determined by the VPN provider you choose. With VPN Lightning we do not log or track your internet browsing or purchases when using our US based servers. Therefore, we do not store or collect your name, address, password, valid e-mail address and credit card information. VPN Lightning takes your privacy seriously by offering anonymous payment methods, such as Bitcoin. This increases your privacy to an ultimate level.

Yes, if you have an iPhone, iPad, Android or other smartphone or tablet you will be able to use VPN Lightning’s VPN service. It is important to understand, without using a VPN service like VPN Lightning, any information on your phone such as passwords, banking information or e-mails can be accessed by anyone hacking into the same Wi-Fi connection you are using. Without a VPN Lightning connection, you are exposing yourself to identity, username and password theft.

No, VPN Lightning can be used for other types of connections other than Wi-Fi. It can also be used to protect wired and 2G,3G, 4G and 5G wireless connections.

Yes, but when it comes to Mobile Data connections, things work differently. For example, a 2G,3G, 4G and 5G-enabled devices connect to the internet through their cellular provider. Basically, they receive data from the cellphone company the same way they receive a mobile phone signal. Therefore, you can usually access internet wherever there is a mobile connection. In addition, data sent on a 4G network for example, is already encrypted, unlike Wi-Fi connections.

However, this does not mean that 4G cannot be monitored or even compromised. Sure, it is safer than using a Wi-Fi connection, but it can also endure some security breaches. Fact is, many mobile and tablet applications monitor our online and even offline activities, such as your current and visited locations. Data can be collected by the companies behind those applications and then used for their own financial gains. In other words, if they can access this information, so can hackers and Cybercriminals. In addition, personal information such as medical records or banking information can also be exposed if there is a security breach.

To sum it all up, without a VPN Lightning connection on your Mobile device and Tablet your still vulnerable to having your personal information stolen or sold to 3rd-party companies.

Yes, you can, with VPN Lightning, you can install our secured VPN app on as many devices as you want. However, you can only have 5 devices connected to the internet at the same time.

Yes, VPNs like VPN Lightning can bypass Internet Service Provider (ISP) throttling. With VPN Lightning, you may never experience ISP throttling again. Here is why, when you stream services such as but not limited to Netflix, Hulu, Amazon Prime, Sling TV or simply watch YouTube videos, all demand high bandwidth levels in order to stream. Fact is, when you use what your ISP considers too much bandwidth in a short period of time, your ISP will eventually throttle your download speed. This then impacts your streaming experience with buffering and other annoying issues.

You may say to yourself, well this does not apply to me as I pay for unlimited internet services. This is simply not true. Truth is, this is a policy that ISPs have implemented so they can profit large sums of money by blackmailing streaming service providers. There are known cases of ISPs without cause, charging Netflix for example a large fee to avoid having their services throttled. Even worse, when ISPs do this out of pure greed you think you are paying for a service that does not provide the bandwidth you are subscribing for and/or forces you to upgrade your internet speeds to a higher package which puts more money in your ISP’s pocket.

Using VPN Lightning helps prevent your ISPs from doing this to your internet service. VPN Lightning uses encrypted software that keeps your online traffic anonymous therefore, preventing them from monitoring your data packets while you are online. In return, this now gives you full bandwidth when streaming your favorite Movies, TV Shows and YouTube videos.

If your internet service provider is throttling specific things you are doing online like streaming or visiting certain websites, using a VPN like VPN Lightning may improve your internet speed.

When applicable, try to connect to a VPN server that is closest to your actual location. The further you are from a VPN server the slower your connection speeds may be. With VPN Lightning, our Auto connect feature will automatically connect you to the closest server.

You may also need to restart the device you are using or your modem. Modems can periodically slow down due to a memory leak in their operating code. Restarting your modem refreshes their connection and will improve your speeds.

arrow up