ALWAYS HERE FOR YOU
Fast. Friendly.
Always Ready
Our team is here to help you every step of the way. Whether you need assistance setting up your VPN, troubleshooting a connection, or understanding your account, VPN Lightning Support ensures you get answers quickly and clearly.
- 30-Day Money-Back Guarantee
Need Help?
Money-Back Guarantee
We’re sure you’ll enjoy using VPN Lightning, but if it doesn’t meet your expectations, you’re covered by our 30-Day Money-Back Guarantee.
Experience VPN Lightning without risk. If it isn’t the fastest, easiest, and most reliable VPN you’ve ever tried, contact us within 30 days for a complete refund. No stress, no delays. With VPN Lightning, your security is protected, and your satisfaction is our priority.
30
Days
Risk-Free
VPN Lightning Help
Frequently Asked Questions
How can I contact VPN Lightning Support?
You can reach us anytime by email at [email protected] or by using the contact form on our website. Our support team is always available to assist you.
How quickly will I receive a response?
Most support requests are answered within a few hours. During peak times, please allow up to 24 hours for a response.
Do you offer 24/7 support?
Yes. VPN Lightning provides around-the-clock support, every day of the year, so help is always available when you need it.
Can I request help setting up my VPN?
Absolutely. Our team can guide you through installation and configuration on Windows, macOS, Android, iOS, and routers to ensure you’re connected securely.
How do I request a refund?
If you’re within the 30-day period covered by our Money-Back Guarantee, contact us through the support form or email [email protected], and we’ll process your refund promptly.
What should I include when submitting a ticket?
Please include your registered email address, a brief description of the issue, the device you’re using, and any error messages. This helps us resolve your issue faster.
Do you offer help for slow connections?
Yes. Our team can assist with server selection, protocol changes, or troubleshooting network settings to restore your VPN speed and stability.
How do I cancel my subscription?
You can cancel anytime through your account dashboard or by contacting support. Once canceled, your plan will remain active until the end of your billing cycle.
Is my support request kept private?
Yes. All support communications are fully confidential. VPN Lightning never logs, shares, or stores personal information beyond what’s necessary to assist you.
Every Site. Every Session. Every Search. Stay Protected.
VPN Lightning gives you everything you need for fast, private, and dependable online protection. Connect through high-speed global servers, take advantage of dedicated IP options, and secure your data in encrypted cloud storage, all backed by our no-logs policy.
- 30-Day Money-Back Guarantee